General questions

You say you’re ‘piloting’ the service in Nairobi. What does that mean?

We have now opened a Minimum Viable Product (MVP) in Nairobi to showcase our solution. Today we have a limited number of vehicles and charging stations, but plan to scale the capacity up very rapidly.

How long will the pilot phase last?

Purpose of the MVP is to iron out any possible hicks in our solution now launched in new market, and to showcase the benefits to all Kenyans. This may take just a couple of weeks before we rapidly scale up.

What kind of vehicles does Nopia use?

Nopia is a zero-emission ride service and we only use 100% electric vehicles. Our vehicles do not produce any tailpipe emissions.

What are your fare rates?

Our initial prices for now are: base fee KES 80.00, per-kilometre fee KES 32.00, per-minute fee KES 2.80.

What’s the difference between Nopia and Nopia Ride?

Nopia consists of two applications, one for ordinary users and one for our driver partners. Nopia Ride app allows ordinary users to request zero-emission rides and go places with clear conscience. Nopia Driver app connects our driver partners with users of Nopia Ride. Together, these two applications form a zero-emission ride service known simply as Nopia.

What are the requirements for using Nopia Ride?

You must have an Android phone or an iPhone, and a valid email account and phone number.

What payment options are there?

You can pay for your ride either with cash or M-Pesa.

Do you accept credit cards as a payment method?

We are considering supporting credit cards at a later stage, but do not accept them as a payment method today.

Drivers

How can I apply to be a Nopia partner?

Please fill out our application form here. Note that you are required to have a valid National Identification (ID), a valid PSV Driver’s License, a valid Certificate of Good Conduct. If approved to be a Nopia driver partner, we will contact you and agree on your electric vehicle driver training.

Do I have to buy the electric car to operate under Nopia?

We are encouraging driver partners (including individuals or organized groups) to come on board by investing in their own electric vehicles (EVs) on our platform. The EVs should not be older than 2013 models as these are more efficient and give have better operational range. We will provide the charging infrastructure and hailing app for both driver and rider. You may arrange your own finance for the EV. You will benefit from additional 40% savings per ride attributed to fuel cost – once you are on our platform you can charge your EV on Nopia service stations for free.

How long does it take to charge an electric car and what is the operational range?

With our current models of electric vehicles, to charge the battery from 0 to 100% takes about 45 – 60 minutes on our fast charger and about two hours with our slow charger. Topping up, depending on the existing battery charge level, may take anywhere from 5 – 20 minutes with the fast charger or 30 minutes – 1 hour with the slow charger. A fully charged battery gives you about 150 km operational range.

What happens if I am stuck in a traffic jam?

Unless your air conditioner is turned on, your battery consumption when the electric vehicle (EV) is not in motion is almost zero. Unlike gasoline cars, EVs do not expend energy when idling in traffic jams. So with Nopia you will be conserving your ‘fuel’ in traffic jams.

Investors

How are EkoRent Africa Ltd. and EkoRent Oy related to Nopia?

EkoRent Oy is a Finnish electric vehicle rental and sharing company established in 2014. EkoRent Africa Ltd. (established 2017, on the same exact day that Finland turned 100 years old) is a subsidiary of EkoRent Oy for managing operations in Africa.